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Report an Issue & Troubleshooting
Report an Issue & Troubleshooting
How to fix and report bugs (we're not perfect yet)
Gemma avatarJono Warren avatar
By Gemma and 1 other2 authors11 articles

Your Account


I can't log in to my account
Why has my account been frozen?
My friends are verified but I can't access Gener8 Rewards
I wasn’t asked to enter my phone number, is this correct?
I haven't received my achievement badges

Gener8 Browser


How can I report a bug or technical issue on the Gener8 Browser?
I keep having to sign in to my accounts each time I log in to use the Gener8 browser, how can I stop this from happening?
Reinstalling Gener8 and Gener8 Tabs extensions to the Gener8 Browser
Issues with messaging platforms
Issues with HD streaming services

Website Issues


How do I disable Gener8 on a website?
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