Report an Issue & Troubleshooting

How to fix and report bugs (we're not perfect yet)

12 articles in this collection
Written by Jono Warren and Gemma

Your Account

I can't log in to my account

Written by Gemma
Updated over a week ago

Why has my account been frozen?

Written by Gemma
Updated over a week ago

My friends are verified but I can't access Gener8 Rewards

Written by Gemma
Updated over a week ago

I wasn’t asked to enter my phone number, is this correct?

Written by Gemma
Updated over a week ago

I haven't received my achievement badges

Written by Gemma
Updated over a week ago

Gener8 Browser

How can I report a bug or technical issue on the Gener8 Browser?

Written by Gemma
Updated over a week ago

I keep having to sign in to my accounts each time I log in to use the Gener8 browser, how can I stop this from happening?

Written by Gemma
Updated over a week ago

Reinstalling Gener8 and Gener8 Tabs extensions to the Gener8 Browser

Accidentally removed the extensions from your Gener8 Browser? Here's how you can get them back

Written by Jono Warren
Updated over a week ago

Gener8 Browser Windows Installer Error Message

Written by Gemma
Updated over a week ago

Issues with messaging platforms

Whatsapp Web, FB Messenger

Written by Gemma
Updated over a week ago

Issues with HD streaming services

Netflix, Amazon Prime, Disney+ etc

Written by Gemma
Updated over a week ago

Website Issues

How do I disable Gener8 on a website?

Written by Gemma
Updated over a week ago