Skip to main content
All CollectionsGener8 on Desktop Troubleshooting Tips
How can I report a bug or technical issue on the Gener8 Browser?
How can I report a bug or technical issue on the Gener8 Browser?
Katie avatar
Written by Katie
Updated over 3 weeks ago

How to report a bug

If you run into an issue when using the Gener8 Browser, follow these steps to report it so our tech team can investigate πŸ•΅οΈβ€β™‚οΈ:

1️⃣ Open the menu – Click the three dots (ellipsis) in the top-right corner of the Gener8 Browser.

2️⃣ Select 'Report an Issue' – Hover over 'Help' and click 'Report an Issue.'
​

3️⃣ Provide details – A pop-up window will appear asking for more information.
4️⃣ Fill out the form – Include as many details as possible πŸ™‚. Make sure to tick 'Include this screenshot and titles of open tabs' and 'Send system information' so our team can investigate properly.

That’s it! Your report will help us improve Gener8 for everyone πŸš€.

Did this answer your question?