Skip to main content

How to reset the Safari Extension on iOS

Written by Katie

How to reset the Gener8 Rewards Safari extension

If you've noticed that you've stopped earning points or you've seen this message on your 'My Safari data' points activity 👇 you might need to reset your Safari extension...

  • Open up the Safari browser on your phone 📱

  • In the search bar at the bottom, select 'aA'

  • From the pop-up box, select 'Manage Extensions'

  • Toggle Gener8 off and on, then make sure you leave it on! 👌

  • Set permissions 'Always allow' ✅

If you're still not earning from the Safari extension, check your iPhone settings to ensure that you have the correct permissions ✅

  1. Visit your iPhone settings

  2. Search for Safari > Extensions

  3. Click 'Gener8 Rewards'

  4. If Gener8 Rewards is turned 'Off' click on it and toggle it 'On'. If you have multiple profiles, make sure you've toggled on each profile under 'Allow Extension In'.


If after completing these steps you're not seeing an increase in your Gener8 points while browsing on your mobile Safari browser, drop us a message at [email protected] 📩

Did this answer your question?