I've stopped earning points
Katie avatar
Written by Katie
Updated over a week ago

If you notice that your points have stopped accumulating, you'll need to check if you have the correct Gener8 extensions installed in your settings.

To do this, visit your browser settings and on the left panel, click 'Extensions'.

Here, you should have two Gener8 extensions: Gener8 and Gener8 Tabs.

Both extensions need to be toggled on while you're browsing in order for you to earn points ๐Ÿ‘Œ.

If you can't find the two extensions in your browser settings, you will need to download them again โฌ‡๏ธ :

Download for the Gener8 Browser

Click here to download the Gener8 extension to the Gener8 browser

Click here to download the Gener8 Tabs extension to the Gener8 browser

Download for other chromium-based browsers:

Click here to download the Gener8 extension to Google Chrome

Click here to download the Gener8 Tabs extension to Google Chrome


If you're still having trouble with your points stagnating, please make sure to try the following steps below โฌ‡๏ธ :

  • Clear your browser cache

  • Log out and log in again

  • Ensure you don't have an alternative ad blocker on

  • Close your browser and reopen it again

  • Make sure you visit multiple websites as points are accumulated based on browsing activity

Let us know if you are still having further issues by contacting [email protected] ๐Ÿ“ง.

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