Quick answer ⚡
You can redeem Gener8 rewards using your points. Each reward type works slightly differently, but all redemptions are completed by selecting an item in Gener8 Rewards and confirming your purchase with points. 🎉
Gener8 Rewards offers a range of ways to use your points, including exclusive offers, gift card drops, auctions, prize draws, and charity donations.
Each reward type has its own flow, which is explained below so you know exactly what to expect before redeeming.
🌟 Exclusive offers
Exclusive offers can be redeemed directly using your points.
How to redeem:
Select an offer in Gener8 Rewards
Read the offer description and terms carefully
If you like what you see, select 'Redeem'
Confirm you have enough points to complete the redemption
🛍 Gift card drops
Gift card drops are limited rewards that require timing to secure. ⏳
How they work:
Wait for the countdown timer to reach zero
Be ready to click “Buy Now” as soon as it opens
Complete your redemption quickly, as availability is limited
💡 These rewards can go quickly, so make sure you’re prepared and have enough points before the timer ends.
⚠️ Make sure your profile details are fully up to date (mobile number, email, and address) so your redemption goes through smoothly!
🤑 Auctions
Auctions let you decide how many points you want to bid for a reward.
How they work:
Each item is available for a set time period
You place a bid using your points
The highest bid at the end of the timer wins
💡 You can increase your bid at any point before the auction ends.
🎉 Prize draws
Prize draws let you enter for a chance to win high-value rewards using your points.
How they work:
Each draw runs for 7 days
The more entries you place, the higher your chances
Winners are selected at random
If you win, we’ll email you with next steps to claim your prize
🎗 Support a cause
You can use your points to donate to featured charities.
How they work:
Charities are updated at the start of each month
Donations help support a range of important causes
Available for all users, including those outside the UK & US
💡 You can donate up to 50 points per charity each day!
What happens after you redeem 💡
Once your redemption is successful:
It will appear in My Rewards
You can view all order details there
Some rewards may take time to process depending on the type
Need help? 🤝
If something doesn’t look right or you’re unsure about a redemption, get in touch with support and we’ll take a look 👀