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I can't verify my phone number
Katie avatar
Written by Katie
Updated this week

If you're having trouble adding or verifying your phone number to your account, donโ€™t worry - this can happen sometimes but we can resolve it for you!

๐Ÿ’กTip: Make sure your phone number doesnโ€™t include any special characters (like hyphens or spaces).

What to Do:

Please email [email protected] with the following details so we can help:
โ€‹
โœ… The email address linked to your Gener8 account
โœ… The phone number you're trying to verify
โœ… Any error messages you're seeing (a screenshot helps!)
โ€‹

Our team will look into it and get back to you as soon as possible. ๐Ÿš€

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