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I can't verify my phone number

Written by Katie

If you're having trouble adding or verifying your phone number to your account, don’t worry - this can happen sometimes but we can resolve it for you!

💡Tip: Make sure your phone number doesn’t include any special characters (like hyphens or spaces).

What to Do:

Please email [email protected] with the following details so we can help:

✅ The email address linked to your Gener8 account
✅ The phone number you're trying to verify
✅ Any error messages you're seeing (a screenshot helps!)

Our team will look into it and get back to you as soon as possible. 🚀

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