If you're having trouble adding or verifying your phone number on your Gener8 account, don't worry – this can happen sometimes, and we're here to help 😊
Why do I need to verify my phone number?
We ask for your phone number solely to verify your Gener8 account.
If you receive a code by text message, this is a phone verification code used to verify your number which you need to complete within 10 minutes of receiving ⏰.
Which phone numbers can I use?
To verify your account, you'll need to use a standard mobile phone number from a mobile network provider.
Virtual phone numbers, VoIP numbers, and online text/SMS services cannot be used to verify a Gener8 account.
💡 Tip: Make sure your phone number doesn't include any spaces, hyphens, or other special characters.
Still having trouble?
Please contact us with the following details so we can help:
✅ The email address linked to your Gener8 account
✅ The phone number you're trying to verify
✅ Any error messages you're seeing (a screenshot helps!)
Our team will look into it and get back to you as soon as possible 🚀